Please note that we can only deliver our products to addresses within mainland Britain. This unfortunately currently excludes Northern Ireland, the Channel Islands and the Isle of Man. Delivery is by post or courier. We will deliver to the address as you have entered it on the order.
Orders will normally be delivered within 4 working days of receipt. If goods fail to arrive after 14 days from date of order, please notify us on: email@example.com. We do our best to secure delivery within 14 days of the date of your order, but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
We cannot accept any liability for late or failed delivery if the quoted address is incorrect or incomplete. Please check the delivery address if you are uncertain.
In the event that the order is returned to us by the courier or otherwise due to non-delivery, Ninefold Distillery gives the purchaser the option of resending the purchase at the purchaser’s expense or refunding the purchase less the cost of postage and packing. We cannot deliver to PO boxes.
If you request a delivery to a business, we shall consider the delivery to be successful, if it is delivered to a reception area and signed for by a representative at that address.
International shipping: please note that shipping charges cover only the cost of transporting your order to your country. On arrival, you may be liable for any import taxes, duties, fees, etc. as required to clear customs in your country. We take no responsibility for any failure of your order to clear customs.